H2O Plus Closes Canadian Stores, Halts Shipping

Craig Patterson
Craig Patterson
Now located in Toronto, Craig is a retail analyst and consultant at the Retail Council of Canada. He's also the Director of Applied Research at the University of Alberta School of Retailing in Edmonton. He has studied the Canadian retail landscape for the past 25 years and he holds Bachelor of Commerce and Bachelor of Laws Degrees. He is also President & CEO of Vancouver-based Retail Insider Media Ltd.

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American skincare brand H2O Plus has closed its last Canadian location, which operated on the third level of CF Toronto Eaton Centre. The company also says it is no longer shipping its products to Canada. H2O Plus is in a state of transition, which includes relocating its corporate headquarters and outsourcing its product manufacturing. 

Founded in Chicago in 1989, H2O Plus LLC develops, manufactures, and markets water-based skin care products. The company’s distribution includes H2O Plus retail stores, e-commerce, and distribution through other retailers. In July of 2011, H2O Plus LLC became a subsidiary of Tokyo-based POLA Orbis Holdings, Inc.

H2O Plus entered the Canadian market in 1999 and at one time, operated several Canadian locations. Its first store was at 929 Robson Street in downtown Vancouver, which closed in December of 2013 to be replaced by a Tesla Motors showroom. Its other Vancouver locations included an Oakridge Centre store, as well as a kiosk at Metropolis at Metrotown, both of which closed several years ago.

H2O Plus continues to operate two U.S. locations, in Chicago and New York City, as well as several in Asia. As recently as 2008, H2O Plus operated 15 U.S. stores and 61 locations globally with sales in excess of U.S. $120 million. Sales are now estimated to be half that amount. 

In July of 2015, H2O Plus announced that it was relocating its headquarters from Chicago to San Francisco, and that it was shifting its business model from a manufacturing company to one that focuses on the marketing and sales of H2O Plus products around the world. The company believes that a San Francisco headquarters will allow it to gain greater access to Asian markets. Manufacturing of H2O Plus products will gradually be transferred to third-party companies in the United States, it said. 

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5 COMMENTS

  1. The amenities at Disney World resorts are H20 Plus. I loved them and came home to Canada with hopes of getting more – either in store or online. No dice so far. With their shampoo and conditioner I found my hair could go more than 1 day without starting to feel oily again.. definitely miss that!

    • Hi Kim!

      Hoping this note finds you doing well. Interestingly, I just read how Canadians can purchase H20 Plus products & have them shipped to Canada. I’m just another fan myself, saw your post here & thought I would reach out & share with you what I just found. Hope this help! Take care & StaySm:)in!

      Where can I find H2O+ bath products I used during my stay at a Disney property or Disney Cruise?
      We are so happy to hear how much you enjoyed H2O+ bath amenity products during your stay at a Disney® Resort, Disney® Hotel, or Disney® Cruise Line! Please visit ​Disney Store on-line to purchase your favorite H2O+ bath product and click here to go directly to their website.

      ​NOTE: Bath Aquatics sold on DisneyStore.com is our Natural Spring formulation.

      **In case the link does not show up since I am reposting, here it is.
      https://www.shopdisney.com/collections/h2o-plus-collection Good luck! : )

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