As Canadians increasingly shop online, some retailers are seeking new ways to attract shoppers to their bricks-and-mortar stores. An innovative pharmacy has added a unique holistic healthcare component, creating a first-of-its-kind destination.
Will Nordstrom's presence in Canada raise customer service levels among its competitors in that country? How is it that Nordstrom appears to achieve service excellence pretty much across the board when others serving similar customers do not?
This week, upscale Vancouver-based multi-brand retailer Boys'Co celebrates its 30th anniversary. It was recently named “Vancouver’s Best Men’s Independent Store”, and last month it opened a new store location. Following the 2008 recession (the effects Boys’Co wouldn’t feel until 2009), the retailer made significant changes to its business, successfully increasing sales.
The trend towards 'retailtainment' seems to be working. North America's largest shopping centre, West Edmonton Mall, will see an expansion that will feature a new luxury anchor.
Proximity marketing is changing the way retailers reach out to customers, and cash registers generate the ultimate POS data. So what would happen if you combined the two, merging proximity marketing data with cash register receipts?
British footwear manufacturer and retailer Clarks is looking to operate as many as 50 Canadian stores within the next several years, up from its current 13 locations.
Wisconsin-based doll retailer American Girl continues to open Canadian boutiques. It will make a big impact here by opening as many as 15 Canadian locations by the end of next year.
Microsoft Store continues its Canadian expansion. By the end of the year, it will operate six Canadian locations, following its initial launch in November of 2012.
Pomellato's first Canadian location has opened at Vancouver's Pacific Centre. The 1,050 square foot boutique is the brand's fifth free-standing North American store, and is operated by franchisee Vestis Fashion Group.
