Photo: Nordstrom
Last night we attended the gala opening of Canada’s first Nordstrom location, and we’ve included some photos in this article. The store is stunning. The Calgary store is only the second in the chain to feature the retailers’s new store design, which other Canadian Nordstrom locations will follow. The Chinook Centre store opens to the public at 9:30 am tomorrow (Friday, September 19). The following is a description of our first impression of Chinook Centre’s Nordstrom, as well as various photos from the gala.
The store’s escalator well featured modern lighting and, in the daytime, natural light (this photo was taken at 9:30pm)
Overall, the interiors of Calgary’s Nordstrom are brighter and more contemporary than most of its American locations. Smooth white ceilings characterize much of the store, as opposed to the tiled ceilings and tract lighting common in most American Nordstrom locations. Calgary is the retailer’s second location to adopt such contemporary interiors, following the recent opening of a Nordstrom location in suburban Houston, Texas.
Smooth ceilings characterize much of the store.
The store’s flooring is primarily tile, as opposed to carpeting which covers much of Nordstrom’s American store locations. Tiled floors allow flexibility to shrink or expand each department with carpeting according to demand. Carpet over the tile can be moved and is held with adhesive, as we demonstrate in the photo below.
Carpet can be moved to modify the size and shape of departments. Here, we see carpet held by adhesive.
The store features over 30 styles of Jimmy Choo women’s footwear.
Footwear features prominently on the store’s ground floor. Prices vary from the affordable to well in excess of $1,000 per pair.
Women’s handbags include soft shops for Burberry, Valentino and Chloé.
The women’s handbags department features a wide variety of designers. Along the wall are shops for Burberry, Valentino, and Chloé. Each shop has its own register.
Chloé handbag shop
‘Collectors’ department.
The store’s top-priced womenswear department, Collectors, features designers such as Missoni, Akris Punto, Michael Kors, and St John Knits. As is the case with most departments, it is open and characterized only by carpeting.
Dressing rooms are clean and spacious.
The store features ample dressing rooms in various departments. Personal shoppers are on hand to assist customers.
Menswear.
Menswear ranges from the trendy to the professionally conservative. Prices vary. We spied a beautiful Salvatore Ferragamo jacket but decided against the $2,150 purchase price.
We were surprised to find artwork throughout the store from Canadian artists.
The store features artwork from various Canadian artists, especially around dressing rooms and other common areas.
Vince is one of many prominent mid-priced women’s designers at Calgary’s Nordstrom store.
Thousands of pairs of shoes are available, including a well stocked men’s department.
Cosmetics department
The store’s cosmetics department features an open-sell concept. Experts are on hand and, interestingly, are available to assist shoppers for the entire department, not just from one brand.
Two lovely ladies shop in the store’s dress department.
Open sightlines characterize the store.
The store is far more open than Nordstrom’s US locations. It’s possible to see clear across the store from various departments.
Music and dancing at Nordstrom’s Calgary gala.
Shoes by Nordstrom private label Calibrate
Nordstrom was founded in 1901 as a shoe store and naturally, its footwear selection is exceptional. We couldn’t resist buying this pair of patent leather dress shoes. They’re from Nordstrom label, Calibrate, and were reasonably priced at at $120.
The store features an upscale full-service restaurant on its second floor, called Bazille. It features bistro cuisine and a full bar. Fresh salads, speciality entrées, signature cocktails, a wine list and house-made desserts are featured. Calgary is Bazille’s fourth location, and here’s its American menu: [American Bazille Menu, PDF]
Members of the Nordstrom family as well as Nordstrom’s Canadian President Karen McKibben (dark hair), store manager Shelia Wooldridge (blonde hair), and at the centre, Calgary mayor Naheed Nenshi.
The gala saw over 1,800 people attend, and raising over $180,000 for the Alberta Children’s Hospital Foundation, as well as the Calgary United Way. Tickets went on sale last summer for $100 each and sold out in exceptional time. The entire cost of the gala was underwritten by Nordstrom, meaning that all proceeds from ticket sales went to these charities.
Vancouver billionaire JIm Pattison with members of the Nordstrom family.
Anchoring the north end of Chinook Centre, Calgary’s Nordstrom spans two floors and measures about 140,000 square feet. It replaces part of the mall’s former 172,000 square foot Sears store.
Nordstrom’s second Canadian location, measuring 157,000 square feet, opens March 6, 2015 at Ottawa’s Rideau Centre. Its 230,000 square foot Vancouver (Pacific Centre) store opens September 18, 2015 and in the fall of 2016, two Toronto stores (Toronto Eaton Centre – 213,000 square feet, Yorkdale Shopping Centre – 191,000 square feet) will open, followed by a third Toronto store (Sherway Gardens – 138,000 square feet) in the spring of 2017.
Next week we’ll provide a more in-depth description of each Nordstrom store department, following its Friday grand opening.
What what is the average salary in canada?.. So many luxury stores coming but we need mid range good quality stores….
I do agree with Nic. With what one might interpret as an influx of luxury stores coming into Canada I am under the strong impression that the average income customer has been left out in the cold. The slowly disappearing middle class buyer is entitled to more than the cookie cutter retail industry that is being offered.
If Canada goes with the US, the middle class is disappearing, so why cater to them?
If I can make an addendum to that comment below. I guess I’m firmly in the core demographic that Nordstrom targets, two gay men, $200,000 annual income combined, urban, etc. But we have other spending priorities than upscale clothing. I don’t think either of us has purchased anything at a mainline Nordstrom store (we live less than a mile from the Seattle headquarters) but we do shop at the Rack. I believe Canada will be getting Rack stores, and that is your middle class shopping experience eight there. All in all, i don’t mind more self service and paying for alterations if the prices of goods are more reasonable.
I live In st Paul,MN and Montréal ( Québec – long story)
Nordstroms has become my favorite store. They have designers for all budgets ,and their customer service is impeccable. Example : i dont Like going to holt renfrew because i find they " have an attitude" un Like Ogilvys down the street,which holts now owns!
With all thèse stores coming In ,its going to be the best customer service That Will win their clients over.
Now if we Could be Like the States- no tax on cloches and shoes!!!!
doesnt look that special to me at all. the bay was just as nice
Looks nice – I am impressed with their brands.