June 11: A Half Day Fraud 360™ Seminar That Could Save Your Company

Craig Patterson
Craig Patterson
Now located in Toronto, Craig is a retail analyst and consultant at the Retail Council of Canada. He's also the Director of Applied Research at the University of Alberta School of Retailing in Edmonton. He has studied the Canadian retail landscape for the past 25 years and he holds Bachelor of Commerce and Bachelor of Laws Degrees. He is also President & CEO of Vancouver-based Retail Insider Media Ltd.

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Criminal fraudsters continue to make news headlines breaching millions of consumer credit cards and private data files. Meanwhile, mobile payment systems are evolving with new technology and capturing consumer spending habits. Attend this live event to discuss the most pressing issues in payment and fraud today.

The Fraud 360™ World Tour will be landing in Toronto on June 11 at the Hyatt Regency, located at 370 King Street West. Complimentary breakfast and lunch will be provided. Register quickly because seating is limited. 

Schedule:

8:30 am – Registration / Breakfast

9:00 am – Welcome – Session 1 & 2

10:30 am – Break

10:45 am – Session 3 & 4

12:15 pm – Lunch / Q&A

Sessions will provide an overview on timely topics and best practice standards that you can adapt to your business.

 1) Mobile Fraud

Speaker: Rich Stuppy, Chief Operations Officer, Kount

Nothing is changing the face of ecommerce faster than the mobile channel. Customer expectations, new apps, mobile wallets and continued regulations are just a few of the issues outlined during this presentation. We’ll also review highlights of the 2015 Mobile Payments & Fraud Survey. *Full report available on request.

 

2) Cross Border – Out of the country, Out of control

Speaker: Steve Casco, Chief Executive Officer, CardNotPresent.com  

Steve Casco explores the opportunities and challenges inherent in selling globally. Hear about the rise of Asia and an opportunity gap your business could exploit, how mobile is driving cross-border sales and how finding the right partners can grease the rails of international expansion.

 

3) Staying Out of Chargeback Hell

Speaker: Don Bush, Vice President of Marketing, Kount

Chargebacks are the number one indicator of a fraud problem, but the way chargebacks are reported to merchants makes it difficult to determine how and why they occurred. We’ll review common symptoms of fraud that can cause chargebacks and best practices to avoid them in the future.

 

4) Case Study: Fraud in the Omni-Channel

Speaker: Greg Coles, Director of E-Commerce Operations, The Source Electronics

For almost 23 years, Greg has been a part of The Source, working with fraud detection for the last 8 years. Greg has seen his company adapt and innovate to the changing environments, including the migration to E-Commerce and Mobile purchasing. His breadth of knowledge and experience is beyond reproach and will provide a unique insight into the fraud landscape for a successful heavily targeted Omni-Channel retail business.

Given the usefulness of the topics and the fact that it’s free, available spaces will fill up quickly. Register now and reserve your space at Fraud 360™ in Toronto. 

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